We Solve Problems
We Listen. We Consult. We Get It Done.
We’ve
Been There
Running a business is hard work. Most of us have owned businesses ourselves, and we know what you’re up against. Even if you know IT, you probably lack the time. Leave it to us. We’ll make technical details easy to understand and take care of the hard parts for you. You know your business, and we know how to make IT work.
Remote Consulting
We’ll collaborate with you virtually to help you solve problems and minimize interruptions.
Field Consulting
Unsure how to explain your issue? Don’t worry. We’ll arrange an on-site visit around your schedule to help you find the best solution.
CIO Reviews
Learn how to align your business challenges and goals with our best practice toolset, including a roadmap tailored to your business.
Remote Access
Receive practical solutions to get computing resources remotely, on-site, or in the cloud.
Security
From antivirus protection to a fully managed SOC, we have everything you need to stay patched. That means remote monitoring, management software, and more.
Data Protection
Need a colocation service or assistance in finding the right backup? Looking for business continuity or disaster recovery solutions? Let us lend a helping hand.
How
It Works
First, we’ll get to know you and evaluate your IT infrastructure for opportunities. We’ll then sit down with you to review any recommendations from our assessment. Regular meetings keep things on track–but have no fear about the commute. We’ll come to you.
Help Desk Support
During business hours, you need to speak to a real person (sorry, robots) who will pick up fast.
Help desk support is vital to your productivity, and it’s one of the many ways we support our clients.
Who
We Help
If you’re a small to medium-sized company in the Greater Seattle area, we’ve got your back. We work with a little of everything–from law firms and biotech companies to food and beverage providers, medical-related suppliers, and more. If you need help with long-term strategic planning and consulting, let’s grab a bite to eat and chat.
Serving the
Pacific Northwest
We love aiding business success through technology.
Why
Choose Us?
KDH is more than a business partner. We’re also your friend. Our job is to accommodate you–not the other way around. That means we’re willing to help you find timely and cost-effective solutions that fit your needs instead of putting you in a one-size-fits-all model.
As for our consulting rates, we believe in keeping things simple. We bill exclusively for time and materials as needed (no monthly contracts required).
Oh, and one more thing: if you ever need us to meet on-site, just give us a call. We’ll be there.
Not Your
Typical MSP
Founded in 1996 by Kris Harness (our CEO extraordinaire), we’ve grown solely through referrals. We now serve more than 500 clients every year across the Greater Northwest. Since we started, we’ve learned that the cookie-cutter approach isn’t for everyone. Sometimes, you need a custom solution. That’s where we come in. We’re consultants–not technicians.
Small Enough
to Care
…But large enough to deliver. Our team meets regularly for group training sessions and hands-on meetings. That means you get the power of not just one consultant but a collaborative group. Plus, we offer a complete MSP toolset just like the others–everything you need and nothing extra.
Meet Your Team
We listen, empathize, and help you solve problems by understanding them.
Hiring the best consultants is the most important thing we do. These are some of our people–and we’re proud to say it.
